Directory of Support and Management Resources

Home > Computers > Software > Help Desk > Support and Management

This category includes web sites describing resources and services which support Help Desk Software and its management.

Resources in This Category

• Active Directory Management and Delegation

  http://www.tools4ever.com/software/user-management-resource-administrator/
  Complete user account life-cycle management. Featuring advanced user creation, modification and removal of user accounts including resources, advanced mass user creation, granular delegation of administrative tasks.

• Commit

  http://www.commitcrm.com/
  Complete software solution for managing a small IT Outsourcing business including customers database, sales and marketing, service, dispatching and customer billing.

• Help Desk Institute

  http://www.thinkhdi.com/
  Association offering training, certification, benchmarking reports, research, discounted products, networking and publications.

• Help Desk Outsourcing

  http://www.ghdsi.com/
  Provider of help desk outsourcing services for internal employees and/or external customers. Outsourced help desk for "shrink-wrapped" software and systems, web-based applications, and non-standard software applications.

• Hesup.com - Online Help and Support

  http://www.hesup.com/
  Answers peoples' questions about computer problems, publishes news and reviews.

• ISPN Helpdesk Services

  http://www.ispn.net/
  Offers outsourced help desk support services for a variety of operations.

• RightAnswers

  http://www.rightanswers.com/
  Offers a range of technical support knowledge bases for help desk professionals.

• Support Solutions Technologies

  http://www.support.com.au/
  Provides consultancy, management solutions and tools for help desks, call centres and service operations.

 

Home > Computers > Software > Help Desk > Support and Management

 

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