Directory of Information Technology Resources

The Help Desk and associated sites submitted to this category should specifically relate to Information Technology (IT) operations.

Resources in This Category

Axios Systems

http://www.axiossystems.com/
Developers of Assyst Enterprise, an integrated Help Desk and IT Service Management Solution which adopts a lifecycle approach.
Cognitor Inc.

http://www.cognitor.com/
InteligineAnswer is an advanced problem resolution and knowledge management application for customer service, field service and repair, internal and external help desks, technical support groups, and technical assistance centers.
Consultant's Help Desk

http://www.consultdesk.com/
Remotely hosted help desk designed specifically for the IT consultant. Includes knowledge base, request tracking, email and reporting.
ExDesk

http://www.exdesk.com/
Provides a remotely hosted and web based help desk and customer support solution for small and medium sized companies that is fully customizable.
Symphion

http://www.symphion.com/
A Dallas, Texas based firm manufacturing and selling standards based tools for CMDB automatic population of configuration, asset management information and system visualization.
TriActive

http://www.triactive.com/
Provides an approach with which trouble ticket functions are integrated with the users most recent system inventory information.
Web Help Desk

http://www.webhelpdesk.com/
Provides a graphical tabbed interface to track, route, escalate and prioritize requests to the IT department.

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